Enterprise Application Software Solution

Enterprise
Application Software
Support & Services

Whether your platform is Oracle, Microsoft, IBM or Linux, our enterprise support services manage the daily activities to keep your applications “always on,” 24 hours a day, 7 days a week. Our long history of custom and packaged application implementations and upgrades gives us many collective years of experience in the most efficient and effective ways to monitor and manage your application portfolio.

In addition to the traditional services you will find with other managed services vendors, we include support and development services to help you with upgrades, testing, both manual and automated, and to create new reports or extensions to support the changing business needs.

Middleware Support

Our Middleware experts provide 24×7 Support, incident and service request support, patching, upgrades, middleware architecture support, application development support, automated script support, performance reporting and tuning, and operational efficiency recommendations as:

All PHP Apps Supported
Application availability, Usage Support and administration
Design and document middleware architecture
Develop utilities and automated reporting
Create WebLogic scripts (WLST) for middleware task automation
Analyze and sustain capacity and performance requirements
Analyze, consolidate and tune middleware environments for optimal efficiency
Monitor systems and platforms for availability
Implement backups, clustering, mirroring, replication and failover
Install and test upgrades and patches
Implement security and encryption (i.e. SAML Tokens, Active Directory Federated Services (ADFS), Oracle Access Manager)
Provide 24/7 on call support as required
Evaluate and recommend new technologies

Data Architecture and Management

We provides Oracle, DB2 and SQL Server Database Management Support to its customers. We have experienced and certified DBA’s. Our DBA’s oversee all aspects of large-scale business databases including initial database architecture design through implementation, administration, monitoring, tuning, backup, migration, and support. In addition, we have data architects who provide expertise in data modeling, Data Governance and Master Data Management (MDM). Further we provide:

Design and document database architecture and data modeling
Design Data Warehousing and Business Intelligence platforms
Build database schemas, tables, procedures and permissions
Set up data sharing and disk partitioning
Develop database utilities and automated reporting
Create shell scripts for task automation
Create, test and execute data management languages
Analyze and sustain capacity and performance requirements
Analyze, consolidate and tune databases for optimal efficiency​
Monitor systems and platforms for availability
Oversee backup, clustering, mirroring, replication and failover
Restore and recover corrupted databases
Install and test upgrades and patches
Implement security and encryption
Provide 24/7 support for critical situations
Evaluate and recommend new database technologies

Oracle E-business Suite (EBS) Capabilities

We offers comprehensive services across Oracle EBS and Oracle Cloud suite of applications. Whether it is global Oracle implementation, legacy modernization, process innovation or digital transformation, we take a holistic approach in providing solutions that offer result driven outcomes with minimal business disruptions. Our strong Oracle professionals, provide value beyond contract through their in-depth domain expertise along with our proven methods, IPs and best practices.

MRP helps customers plan, prepare and execute both incremental implementations and full-fledged transformations. Our services range from Consulting (strategy and oradmap creation, architecture assessment, business process standardization and harmonization), Implementations and Rollouts, Upgrades and Platform Migration, Application Management and Support as well as Custom Development and Enhancements. We have touched upon customers of all sizes and industries with tailored Oracle solutions that meet their business objectives.

Global Alliances with Oracle as an Oracle Partner
End-to-end capabilities across the lifecycle of Oracle R12, Oracle Cloud (Financial, Procurement and HCM) and Oracle Edge Applications
Extensive experience in designing, building and managing hybrid Oracle environments
Extensive experience in executing large Oracle transformation engagements (multi-country implementations, process consolidation, multi-year application support and maintenance)
Enable your digital journey through our extensive mobility offerings and cloud integration services
Deep knowledge of business processes such as Financials, Supply Chain, Manufacturing, Customer Relationship Management and Human Resource Management
Proven track record of on time and on budget delivery
Faster time to market with proprietary tools and value add solutions
Cost savings through global delivery model
Strong base of Oracle consultants

Oracle Applications Support, Maintenance and Development

Enterprise IT landscape has become diverse and complex as technology is looked upon as business enabler. Oracle plays a pivotal role by supporting various business applications with its database and other technology solutions. Maintaining this vast technology stack is cumbersome for enterprises. MRP Elite partake responsibility of maintaining and supporting Oracle application and solutions through its maintenance and support services.

Functional Implementation
Cloning
MAA and HA Architecture Design
Cloning, Backup and Recovery
Patching and Application Health Check
Technical and Functional Upgrade
Porting solution from On Premise to Oracle Cloud
SLA and managed operations services

we specialize in end-to-end Oracle Application consulting services. we partners with you through the entire project life cycle from yearly consulting, planning, implementation, roll-out, upgrades, extensions and maintenance so you have a highly experienced Oracle Application team by your side through every step of the way

Identity and Access Management Services

As a trusted long-term partner, MRP works side-by-side with its clients. We integrate successful IAM solutions and offer expert advisory services to help large, medium, and small enterprises solve their most important and complex identity and access issues. All that we do is focused on our customers and their individual needs. Whatever your priorities – automating human-based compliance processes, reducing the cost of help desks, reducing risk and exposure to data loss, transitioning to a new system, and other IAM challenges – we stand ready to align an IAM solution to your objectives.

A broad menu of Advisory Services designed to strengthen Identity and Access Management (IAM) strategy and execution, including:

IAM Program and Policy Development
IAM Strategy and Roadmap Development
Journey to the Cloud and Modern IAM
Hybrid IAM Cloud and Legacy Systems Integration
Strong Authentication Strategies and Technologies
Identity as a Service (IDaaS) Strategy and Migration Planning
Cloud Security Standards and Implementation (FedRAMP, ISO, NIST)
Privacy Laws Strategy, Planning and Remediation (GDPR, CCPA)
Migration / Lift &Shift Services

Specialized Technologies

We offer IT consulting services that will help you improve your software architecture, create a tech-driven digital strategy, and improve operations by optimizing your software portfolio. Our software engineers will finish your digital transformation journey through careful planning and effective execution of the outlined IT strategy.

Set of services solutions and platforms:

A broad menu of Advisory Services designed to strengthen Identity and Access Management (IAM) strategy and execution, including:

Platform Management Services
Utilities Industry Solutions
Tableau
Power BI
OBIEE
Qlikview
Identity and Access Management solution
SSIS
SSRS
Oracle Application Testing Suite
Real User Insight
Oracle Cloud CX
Mobile Application Development
Office 365